This Privacy Policy explains how Alphatea Vegas LLC (d/b/a CHICHA San Chen – Las Vegas) ("we," "us," or "our") collects, uses, and discloses information when you use https://chichasanchennv.com (the "Site").

What We Collect on This Site

• We do not require account creation or collect payment information on this Site.
• If you submit a form (e.g., Catering Inquiry or Job Application), we collect the information you provide and send it to our business email to respond to your request.

Categories of data you may submit via forms include: name, email, phone, event details, employment information, and any other information you voluntarily provide.

How We Use Your Information

• To review and respond to inquiries and applications
• To operate, maintain, and improve the Site
• To comply with legal obligations and enforce our Terms

Ordering, Rewards, and the Snackpass Platform

We partner with Snackpass to power mobile ordering, rewards, and certain promotions. If you use Snackpass, your information is governed by Snackpass’s own terms and privacy practices, not by this Policy.

• Snackpass Terms of Service: https://www.snackpass.co/terms
• Snackpass Privacy Policy: https://www.snackpass.co/privacy

Cookies and Analytics

• We may use essential cookies necessary for basic site operations (e.g., load balancing, security, form functionality).
• We do not run interest-based advertising cookies. If we enable analytics or additional cookies in the future, we will update this Policy.

Data Retention

We retain form submissions and related correspondence as long as necessary for the purposes described above or as required by law.

Information Sharing

We do not sell personal information. We may share information with service providers who help us operate the Site (subject to appropriate confidentiality and security obligations) and when required by law.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. However, no method of transmission or storage is completely secure.

Children’s Privacy

The Site is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

Your Choices and Rights

You can choose not to submit forms. If you have submitted information and would like to access, correct, or delete it, contact us at vegas@chichasanchennv.com. We will respond consistent with applicable law. We do not sell personal information.

Third-Party Links

The Site may contain links to third-party services (such as Snackpass). Your interactions with those services are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Revised" date above indicates when it was last updated.

Contact Us

Alphatea Vegas LLC (d/b/a CHICHA San Chen – Las Vegas) 5410 W Spring Mountain Rd, Suite 102 Las Vegas, NV 89146 Email: vegas@chichasanchennv.com Phone: (725) 205-9934